Customer Service

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11 years 2 months ago #29520 by OleCowboy
Customer Service was created by OleCowboy
From Larue Tactical

"Are you one of the many folks patiently waiting on your LaRue Rifle ?

If so, first and foremost, I implore you to please accept our apologies ... every hour, it seemed as if we were an hour from completion ... hours turned to days, days to weeks, weeks to months, etc.

Truth is, making a barrel that lives up to our reputation is tougher than it looks. Anyhow, as of this moment, we're still not quite where we want to be. Even state-of-the-art barrel-making equipment needs tweaking in order to ensure match-grade barrels - and yep, we're still tweaking.

In the meantime, we are awash in Field Grade quality barrels. So, to get rifles out into long-awaited folks' hands, we are going to offer to send rifles with a Field Grade barrel on it. These Stainless-Steel barrels are nothing to look down upon, but they’re just not on par with the ones we’ll be producing soon. Consider the Field Grade barrel as a "beater" barrel to use and abuse. The rifle will ship with a coupon for a no-cost follow-on Match-Grade barrel that we'll send out once we're satisfied with our setup.

Be advised, But you don't have to take us up on this offer. You may stay in line if you wish.

Please do not call us, Juli will be calling you shortly ... starting today.

Thanks,
Mark LaRue"

www.laruetactical.com/

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11 years 2 months ago #29525 by jtallen83
Replied by jtallen83 on topic Customer Service
Damn, wish I was inline!

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11 years 2 months ago #29627 by 10-76
Replied by 10-76 on topic Customer Service
Wow. Turned my head.

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