MassAmmo A+ Customer Service

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8 years 7 months ago #47491 by jtallen83
MassAmmo A+ Customer Service was created by jtallen83
Just had a good resolution to an issue with poor quality ammo I bought from MassAmmo. I had ordered a 200 round can of Federal 168 OTM M1A ammo from them. I received the ammo in three days but was disappointed when I opened the can, lots of dents and lacquer runs;

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Sent them these pics and asked why they didn't list it a seconds, they replied with an apology, can was sealed and they had no idea of the condition, it should have been top run. They offered to either give me a full refund and a shipping label to send it back or send it back in exchange for an equal number of XM118LR. I took the XM118 since I normally shoot the same 175 SMK in other match ammo like FGMM 7.62 and it is priced 10 cent a round higher than the original order.

This outfit has sporadic inventory that sells out fast but I've always gotten top shelf stuff for a good price, got a 1,000 MK319's for 60 cent a round last year. Now I know they will stand behind what they sell.

massammo.com/

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8 years 7 months ago #47492 by jtallen83
Replied by jtallen83 on topic MassAmmo A+ Customer Service
Got the replacement ammo already yesterday :thumbs:
All looks good, now for the fun part, seeing how it shoots this weekend :woohoo:

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8 years 7 months ago #47493 by Siscowet
Replied by Siscowet on topic MassAmmo A+ Customer Service
Just blew off 60 rounds of 7.62x51 myself this weekend. Getting the green dot BUS dialed in and familiarized for my son.
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The following user(s) said Thank You: Libertarian623

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8 years 6 months ago #47499 by jtallen83
Replied by jtallen83 on topic MassAmmo A+ Customer Service
I'm really liking that XM118LR, same zero and group size as FGMM 7.62x51 175's. :twothumbs:

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8 years 6 months ago #47500 by Siscowet
Replied by Siscowet on topic MassAmmo A+ Customer Service
It is very good stuff.

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